EUBX.IO and its affiliates (hereinafter, “EUBX.IO,” “we,” “us,” or “our”) are committed to protecting and respecting your privacy.
- the kinds of personal information that we may collect about you and how it may be used;
- any disclosure of personal information to third parties;
- your ability to correct, update, and delete your Personal Information; and
- the security measures we have in place to prevent the loss, misuse, or alteration of personal information under our control.
Gathering and Use of Personal Information
We may collect your personal information if you use our website, open an account to use the exchange, or perform any transactions on the exchange. The types of personal information that we collect may include but are not limited to:
- your name;
- your photographic identification;
- your legal address;
- your phone number;
- your e-mail address;
- your banking details including account numbers;
- your date of birth; and
- your trades.
We may use your personal information for the following purposes:
- to allow you to open and operate an account on the exchange;
- to enable you to complete transactions on the exchange;
- customer contact;
- to analyse use of our website and related facilities;
- as required for regulatory purposes;
- to provide you with information about products and promotions that may be of interest to you, from ourselves and third parties;
- for market research and self-evaluation.
We will process your personal information only for the purpose(s) for which it has been provided to us.
Security Capabilities and Policy for Transmission of Payment Card Details
EUBX.IO’s payment gateway satisfies PCI DSS Level 1 security requirements ensuring the highest level of data security available.
Furthermore, we strive to make sure that users’ sensitive data are protected by layers of encryption and layers of security to prevent unauthorised access.
We may collect information about your computer, including when or where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our affiliates or advertisers. These are statistical data about our users’ browsing actions and patterns and do not identify any specific individual.
Disclosure of Personal Information
We may make available the Personal Information that you provide to us to our affiliates, agents, representatives, trusted service providers, and contractors for these limited purposes.
We may also share Users’ personal information with financial institutions, insurance companies, or other third-party companies in the case of a merger, divestiture, other corporate re-organisation, or other event.
We may also share Users’ personal information with law enforcement or regulatory agencies, as may be required by law.
Any third party that receives or has access to personal information shall be required by us to protect such personal information and to use it only to carry out the services they are performing for you or for EUBX.IO, unless otherwise required or permitted by law.
Correction⁄ Updating⁄Deletion of Personal Information
You have the right to access your personal information and to require the correction, updating, and blocking of inaccurate and/or incorrect data by sending an email to us at compliance@EUBX.IO.
You may also request the deletion or destruction of both the account and personal information by sending an email to us at compliance@EUBX.IO and we will action your request only when it is not inconsistent with our legal and regulatory obligations.
Upon your written request, we will inform you of the personal information relating to you that we maintain and the use and general disclosure of your personal information. We will also give you a copy of the personal information we have retained, provided that the provision of such information is in conformity with applicable regulations. There may be a minimal administrative charge for accessing and providing your personal information.
We have implemented security measures to ensure the confidentiality of your personal pnformation and to protect your personal information from loss, misuse, alteration, or destruction. Only authorised personnel of EUBX.IO or authorised third parties have access to your personal information, and these personnel are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical requirements or developments.
Retention of Personal Information
You have the right to ask us not to process your personal information for marketing purposes. You can exercise the right at any time by contacting us at compliance@EUBX.IO.